A historical examination of employee entitlement

Document Type

Article

Publication Title

Management Decision

ISSN

0025-1747

Volume

40

Issue

1

DOI

10.1108/00251740210413406

First Page

89

Last Page

94

Publication Date

2-1-2002

Abstract

There has been much debate about people's perceptions of entitlement. We trace the history of the different uses of entitlement perceptions across fields in order to develop a typology that identifies two dimensions: level of entitlement and degree of reciprocity. We conclude that a historical, crossdisciplinary examination of the construct of employee entitlement will improve our understanding of the role of entitlement perceptions in the workplace. Specifically, we suggest that each of the four combinations of the entitlement and reciprocity dimensions points to a different employeeorganization relationship and, thus, requires a different motivational tool. © 2002, MCB UP Limited

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