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Date of Award

2012

Document Type

Thesis - Pacific Access Restricted

Degree Name

Master of Arts (M.A.)

Department

International Studies

First Advisor

Kent Warren

First Committee Member

John Condon

Second Committee Member

Steven Dowd

Abstract

This study explored assumptions about communication styles used by nationals of countries that share what is perceived as a common native language. Participants were from Argentina, Chile, and Paraguay, and the common native language was Spanish. Data were gathered before and after their attendance at a five-day training event with attendees from Argentina, Brazil, Chile, and Paraguay via surv'ey questionnaires (pre) and interview questionnaires (post). The data were analyzed for participants' assumptions about communication styles and whether these were confirmed or challenged by intercultural interaction. They were also analyzed for ways in which the perception of a shared native language could influence assumptions and interactions. The results revealed four primary communication styles involved in participants' assumptions: 1) Harmony versus Assertiveness, 2) Accessibility versus Exclusiveness, 3) Vocabulary, and 4) Intercultural Conflict Styles, among other insights related to the study questions.

Pages

181

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