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Evaluation of KnowledgeWorkx's cultural mapping and navigation assessment : a cultural self-awareness instrument

Author

Beth A. Yoder, University of the Pacific

Date of Award

2012

Document Type

Thesis

Degree Name

Master of Arts (M.A.)

Department

Intercultural Relations

First Advisor

Nagesh Rao

First Committee Member

Janet Bennett

Second Committee Member

Kent Warren

Third Committee Member

Laura Bathurst

Fourth Committee Member

Bhaskara Jasti

Abstract

This exploratory and original research project examined the Cultural Mapping & Navigation Assessment (CMN) in order to evaluate it as an intercultural training tool. This instrument was designed by KnowledgeWorkx's multicultural team to assist people in understanding cultural dimensions and developing cultural self-awareness, which are foundational to a person developing intercultural competence. The instrument was evaluated in several ways. The theoretical constructs being measured were reviewed in the literature. The questions used in the CMN were subjected to multilingual and multicultural reviewers and the instrument was statistically analyzed for reliability and validity. Based on that data, changes were made and the revised instrument was administered to a new group. Unstructured interviews were conducted with 10 of the respondents and analyzed for three themes: the degree to which respondents thought their CMN results 4 reflected them; the effects on the participants' cultural self-awareness; and helpfulness as identified by the participants. According to the interviews, the desired outcomes of in creased cultural self- and other-awareness were achieved, as was growth in understanding of cultural dimensions. Content validity is suggested by the strong theoretical foundation. Future research with a larger population will continue to provide important understanding of this valuable intercultural training tool. Finally, information is provided regarding CMN availability, training, support, and cost in order to make it easy for trainers and consultants to evaluate the instrument for their purposes.

Pages

157

Recommended Citation

Yoder, Beth A.. (2012). Evaluation of KnowledgeWorkx's cultural mapping and navigation assessment : a cultural self-awareness instrument. University of the Pacific, Thesis. https://scholarlycommons.pacific.edu/uop_etds/799