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Date of Award
1977
Document Type
Thesis
Degree Name
Master of Arts (M.A.)
Department
Graduate Studies
First Advisor
John Lutzker
First Committee Member
Suzanne B. Hanser
Second Committee Member
John H. Mabry
Third Committee Member
Roger Katz
Abstract
Among the variety of components comprising the PSI package originally described by Keller (1968) is the use of proctors which permit immediate scoring, tutoring, and personal-social interactions. Recent research has indicated that immediate scoring may not be an essential proctor function. However, personal-social interactions and tutoring may affect student academic performance and consumer satisfaction. Two experiments were conducted to evaluate the effects of the personal-social aspect of proctoring. A counter-balanced reversal plus control group design was utilized to investigate the effects of: (a) trained and untrained proctors and (b) trained and untrained proctors who participated in a lottery which was based on student performance and satisfaction. Data were collected on proctor behaviors during grading and student academic performance and consumer satisfaction ratings. Although trained proctors and proctors with lottery contingencies seemed to engage in the target behaviors more frequently, the performance of students enrolled in the course did not seem to be differentially affected in terms of the dependent measures investigated.
Pages
94
Recommended Citation
White-Blackburn, Georganne. (1977). The effects of trained and untrained proctors on student performance and satisfaction in a PSI course. University of the Pacific, Thesis. https://scholarlycommons.pacific.edu/uop_etds/443
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