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Date of Award

2004

Document Type

Thesis - Pacific Access Restricted

Degree Name

Master of Arts (M.A.)

Department

Psychology

First Advisor

Roseann Hannon

First Committee Member

Judy Agnew

Second Committee Member

Cris Clay

Abstract

Previous research in the area of performance feedback has typically focused on normally functioning adults within an organizational setting. This study was designed to evaluate the effectiveness of performance feedback in a volunteer program for adults with mental illness. Graphic feedback and verbal feedback based on job performance was provided simultaneously to participants to improve volunteer performance. Results showed that feedback was effective in improving job performance.

Pages

40

ISBN

9780496117802 , 0496117807

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