Training Pharmacy Students to Deliver Bad News Using the SPIKES Model
Document Type
Conference Presentation
Conference Title/Conference Publication
American Association of Colleges of Pharmacy (AACP) Virtual Pharmacy Education Annual Meeting
Location
online
Conference Dates
July 19-22, 2021
Date of Presentation
7-19-2021
Abstract
Pharmacists are often involved in delivering “bad news” to patients. Poor communication skills in delivering distressing news may lead to patient misunderstanding of disease, treatment, and reduced quality of care. This session will describe the implementation of a counseling model developed to deliver bad news, “SPIKES model”, within a pharmacy skills course. Attendees interested in learning about the counseling model, its application and effectiveness are encouraged to attend.
Recommended Citation
Galal, Suzanne; Vyas, Deepti; Mayberry, John; Caringal, Claire; Bui, Vy; Rogan, Edward L.; and Ndung'u, Martha, "Training Pharmacy Students to Deliver Bad News Using the SPIKES Model" (2021). School of Pharmacy Faculty Presentations. 816.
https://scholarlycommons.pacific.edu/phs-facpres/816
