![Collaborative design: An SSM-enabled organizational
learning approach](https://scholarlycommons.pacific.edu/libraries-books/1006/thumbnail.jpg)
Title
Collaborative design: An SSM-enabled organizational learning approach
ORCiD
0000-0002-4201-8335
Files
Document Type
Contribution to Book
Book Title
Collaborative Technologies & Applications for Interactive Information Design: Emerging Trends in User Experiences
Editor(s)
Scott Rummler & Kwong Bor Ng
Description
Within the context of a three year applied research project conducted from 2003-2006 in a North American university library, staff were encouraged to reconsider organizational assumptions and design processes. The project involved an organizational leader and an external consultant who introduced and collaboratively applied Soft Systems Methodology (SSM) practice. Project results suggest the efficacy of using ‘soft’ systems thinking to guide interaction (re)design of technology-enabled environments, systems, and tools. In addition, participants attained insights into their new roles and responsibilities within a dynamically changing higher education environment. Project participants also applied SSM to redesign ‘in house’ information systems. The process of employing systems thinking practices to activate and advance organizational (re)learning, and initiating and elaborating user-centered interaction (re)design practices, culminated in a collaborative design (co-design) approach that readied participants for nimble responsiveness to continuous changes in the dynamic external environment.
Buy Link
http://www.igi-global.com/book/collaborative-technologies-applications-interactive-information/165
Find in WorldCat
http://www.worldcat.org/title/collaborative-technologies-and-applications-for-interactive-information-design-emerging-trends-in-user-experiences/oclc/451222207&referer=brief_results
ISBN
978-1605667270
Publication Date
8-17-2010
Publisher
IGI Global, Information Science Reference
City
Hershey, PA
First Page
202
Last Page
221
Disciplines
Library and Information Science
Recommended Citation
Mirijamdotter, A.,
&
Somerville, M. M.
(2010).
Collaborative design: An SSM-enabled organizational
learning approach.
In Scott Rummler & Kwong Bor Ng (Eds.), Collaborative Technologies & Applications for Interactive Information Design: Emerging Trends in User Experiences (202–221). Hershey, PA: IGI Global, Information Science Reference
https://scholarlycommons.pacific.edu/libraries-books/7
Comments
Chapter 15