The Effect of Human Encounter and Technological Encounter on Consumer Overall Service Satisfaction
Document Type
Conference Proceeding
Conference Title
Society for Marketing Advances Conference
Location
St. Pete Beach, FL
Date of Presentation
1-1-2002
Recommended Citation
Burman, B.,
&
Rodrigue, C.
(2002).
The Effect of Human Encounter and Technological Encounter on Consumer Overall Service Satisfaction.
Paper presented at Society for Marketing Advances Conference in St. Pete Beach, FL.
https://scholarlycommons.pacific.edu/esob-facpres/185
