Empowering end users through online training

Document Type

Article

Publication Title

Information Systems Management

ISSN

1058-0530

Volume

15

Issue

2

DOI

10.1201/1078/43184.15.2.19980301/31125.14

First Page

83

Last Page

86

Publication Date

1-1-1998

Abstract

Online end-user training offers the flexibility and cost efficiency of computer-based training and the individual attention and support of instructor-guided training. At the same time, it continuously empowers end users by providing them with more up-to-date knowledge and decision-making authority over their own training. © 1998, Taylor & Francis Group, LLC.

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