Title
Understanding interpersonal interaction in an online continuing education course
Document Type
Conference Presentation
Conference Title
Annual Meeting of the University of Illinois Phi Delta Kappa
Location
Champaign, IL
Date of Presentation
4-1-2006
Abstract
This qualitative case study was designed to examine how interpersonal interaction benefited (and did not benefit) participants in an online professional development course. In recent years, elearning courses in workplace and organizational settings have begun to include interaction and dialogue among participants. This case study is an in-depth exploration of interpersonal interaction and social presence within one such course. Notable findings include (a) participants valued the sharing of specific case-based knowledge by fellow participants, (b) some participants valued professional socialization with others in the field, (c) enthusiastic learners revealed complex and contradictory perspectives regarding interpersonal interaction, (d) facilitators needed to model social presence for participants, (e) some “inactive” participants were actually engaged, and (f) learners may seek online courses for purposes of intellectual safety.
Recommended Citation
Githens, Rod P., "Understanding interpersonal interaction in an online continuing education course" (2006). Benerd College Faculty Presentations. 284.
https://scholarlycommons.pacific.edu/ed-facpres/284
