Improving customer service at a coffeehouse by implementing performance management techniques

Authors

K. Baysinger
Carolynn S. Kohn, University of the PacificFollow
P. Kozina

ORCID

Carolynn Kohn: 0000-0002-2156-4898

Document Type

Poster

Department

Psychology

Conference Title

Annual Conference of the California Association for Behavior Analysis - Western Regional Conference

Location

Dana Point, CA

Date of Presentation

2-1-2005

Recommended Citation

Baysinger, K., Kohn, C. S., & Kozina, P. (2005). Improving customer service at a coffeehouse by implementing performance management techniques. Paper presented at Annual Conference of the California Association for Behavior Analysis - Western Regional Conference in Dana Point, CA.
https://scholarlycommons.pacific.edu/cop-facpres/1128