Campus Access Only
All rights reserved. This publication is intended for use solely by faculty, students, and staff of University of the Pacific. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, now known or later developed, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author or the publisher.
Date of Award
Thesis - Pacific Access Restricted
Master of Arts (M.A.)
First Committee Member
Second Committee Member
Globalization has led to interdependent relationships between nations and economies. As a result, there is a growing trend for organizations to send employees abroad for temporary assignments. Organizational development specialists have identified intercultural competence--a combination of affective, cognitive, and behavioral skills-as essential for executives to successfully manage the challenges of an increasingly diverse working environment.
When couples are sent abroad on assignments, the employee and the non-working accompanying spouse often have very different experiences in terms of their contacts with the host culture. The employee moves into an organizational environment with a specific role and objectives. In contrast, the accompanying spouse may find him- or herself in an entirely different role.
This study explored experiences of the employees and accompanying spouses in terms of their contact with the host culture and the intensity factors associated with their expatriate assignments. The participants completed the Intercultural Development Inventory (IDiv.3) to measure their intercultural competence, and engaged in a structured interview.
I found similar levels of intercultural competence in both spouses. The majority scored in the ethnocentric stages of Minimization and below. Only one participant scored above Minimization in Acceptance. The findings from this study suggest that should offer support to the assignee and accompanying spouse according to their needs in that situation. Ideally the support would include both pre-departure cultural training and ongoing access to a skilled cultural mentor. The development of intercultural competence beyond Minimization requires self-reflection and an examination of assumptions, and this process is rarely followed without support or intervention.
Erlank, Philippa A.. (2011). An exploration of the experiences of expatriates and their accompanying spouses in terms of contact theory and intercultural competence. University of the Pacific, Thesis - Pacific Access Restricted. https://scholarlycommons.pacific.edu/uop_etds/762
To access this thesis/dissertation you must have a valid pacific.edu email address and log-in to Scholarly Commons.Find in PacificSearch
If you are the author and would like to grant permission to make your work openly accessible, please email