Campus Access Only

All rights reserved. This publication is intended for use solely by faculty, students, and staff of University of the Pacific. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, now known or later developed, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author or the publisher.

Date of Award


Document Type

Thesis - Pacific Access Restricted

Degree Name

Master of Arts (M.A.)



First Advisor

Qingwen Dong

First Committee Member

Jon F. Schamber

Second Committee Member

Alan Ray


This study investigated the relationship between emotional intelligence, social intelligence, and intercultural willingness-to-communicate with ethnocentrism and intended behaviors associated with ethnocentrism. Data collected from a group administered survey of 497 undergraduates at a small private university and junior college in the western United States was used to test two proposed communication models. The results indicated that both emotional and social intelligence were strongly associated with ethnocentrism and intended behavior associated with ethnocentrism. More significant, however, is the significance in intercultural willingness-to communicate relationship and predictability towards reducing ethnocentrism and intended behaviors associated with ethnocentrism.



To access this thesis/dissertation you must have a valid email address and log-in to Scholarly Commons.

Find in PacificSearch



Rights Statement

Rights Statement

In Copyright. URI:
This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).