Campus Access Only
All rights reserved. This publication is intended for use solely by faculty, students, and staff of University of the Pacific. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, now known or later developed, including but not limited to photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the author or the publisher.
Date of Award
Thesis - Pacific Access Restricted
Master of Arts (M.A.)
First Committee Member
Second Committee Member
The purpose of this research study was to foster improved intercultural communication and understanding in the studied organizations and to foster diversity related discussion in the Oregon developmental disabilities services industry. Research was conducted by collecting data from 16 human resource managers who work in human services organizations serving people with developmental disabilities. Through the use of an email survey and follow-up telephone interviews with a subgroup ofthe 16 participants, data were gathered regarding participant perspectives on their organizations' diversity initiatives and on their suggestions for effective diversity strategies. Specific areas of focus included: the benefits and barriers to workplace diversity and strategies to foster workplace diversity. The research produced a comprehensive set of strategies that focused on the following six areas: leadership commitment to diversity; organizational commitment to diversity; organizational commitment to diversity training; the modification of human resources practices to accommodate diverse cultural needs; the consideration of alternative service configurations and job descriptions to accommodate different cultural needs; and the development of a comprehensive community outreach program.
Farr, Jeanne Marie. (2007). Moving beyond diversity by numbers : new approaches to fostering healthy intercultural climates in human services organizations supporting people with disabilities. University of the Pacific, Thesis - Pacific Access Restricted. https://scholarlycommons.pacific.edu/uop_etds/668
To access this thesis/dissertation you must have a valid pacific.edu email address and log-in to Scholarly Commons.Find in PacificSearch