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Date of Award


Document Type


Degree Name

Doctor of Education (Ed.D.)



First Advisor

Mrs. Lorraine Gonasalves

First Committee Member

E . H. Wagner

Second Committee Member

William Hayes,

Third Committee Member

Armand Maffia

Fourth Committee Member

Alan Mikels

Fifth Committee Member

Roger Reimer


The purpose of this study was to identify communication concerns and develop recommendations for improving communication within the academic com- munity at the University of the Pacific.

The subjects were 165 randomly selected members of the academic commun- ity of the University of the Pacific. The sample represented the following academic categories: university president, academic vice-president, deans/ provosts, crpartment chairmen, and faculty.

Data were gathered with a survey instrument designed by the author to specifically elicit communication information for the study. The instrument contained 60 items with a response continum of strongly agree (SA), agree (A), disagree (DA), and strongly disagree (SD) with a not-applicable (NA) response also included. Statist





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