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Date of Award


Document Type


Degree Name

Master of Arts (M.A.)



First Advisor

Teresa Bergman

First Committee Member

Qingwen Dong

Second Committee Member

Graham Carpenter


Veterans do not receive a uniform out-processing in regards to education benefits information. Despite the VA providing ample education benefits to veterans, military branches do not prepare discharging service members for the benefits earned. To discover personal experiences of veterans at University of the Pacific, critical ethnography in expository documentary film methodology was used. The results of the film showed veterans do not receive ample preparation for benefit usage. The veterans in this film also provided advice for future transitioning veterans to avoid common benefit mistakes.



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