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Date of Award

2018

Document Type

Thesis

Degree Name

Master of Arts (M.A.)

Department

International Studies

First Advisor

Kent Warren

First Committee Member

Lisa Bortman

Second Committee Member

Francisca Trujillo-Dalbey

Abstract

This study investigates the diversification plans and goals of four university or college campuses in California examining the insight and perspectives of their respective administrators. Diversification of the institution has been adopted as a strategic plan or mission goal. The investigation analyzes the strides made toward the goal by investigating the efforts of the institutions in the intercultural training of current staff and faculty. Where best practices for diversification of the institution at every level exist, I will review what is being done and contrast those findings with institutions where a diversification goal exists, but training programs for staff members fall short of industry and scholarly recommendations. An initial literature review shows few works dedicated to staff training in the intercultural arena for such institutions. My final goal is to identify best practices when they exist and examine the gaps in training that institutions may face.

Pages

75

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