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Date of Award


Document Type

Thesis - Pacific Access Restricted

Degree Name

Master of Arts (M.A.)



First Advisor

Kenneth Beauchamp

First Committee Member

Floyd O'Brien

Second Committee Member

Roseann Hannon


This study analyzed the efficacy of the Performance Diagnostic Checklist (PDC) as a tool used for developing interventions for performance improvement by comparing the intervention choice rankings of a group that used it to one that did not. This comparison was made by providing professional organizational consultants or university professors and undergraduate students enrolled in related courses with a written scenario concerning an organization in need of performance improvement. These consultants and students were randomly assigned into two groups: (a) one in which the scenario was accompanied by the PDC and (b) one in which the PDC was absent. The results indicated that there was indeed some difference in intervention selection between those who received the PDC and those who did not. However, only the professionals benefited from using the PDC.




9780496117819 , 0496117815

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