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Date of Award


Document Type

Thesis - Pacific Access Restricted

Degree Name

Master of Arts (M.A.)


Graduate School

First Advisor

Randall J. Koper

First Committee Member

Linda L. Nolan

Second Committee Member

Carol Ann Hackley


The purpose of the examination was to investigate the relationship between Jungian personality types (introversion, sensing, thinking, and judging) and individual's choice of different interpersonal- conflict management styles (avoiding, competing,--accommodating, compromising, and collaborating). The five conflict modes were defined according to the two basic behavioral dimensions of assertiveness and cooperativeness (Thomas, 1976). Also investigated was the possible relationship of gender with personality type and conflict management styles. Two-hundred and twenty-seven subjects completed two questionnaires, the Keirsey Temperament Sorter (KTS) and the Rahim Organizational Conflict Indicator-11 (ROCI-II), to measure personality type and conflict management styles, respectively. Results indicated that introversion was positively related to avoiding and negatively related to collaborating. Thinking was negatively related to avoiding, accommodating, collaborating, and compromising. Conversely, thinking was positively correlated with competing. Gender type was found to have significant correlations with the variables. Females had a significant positive correlation between avoiding and introversion and a negative correlation between collaborating and introversion. accommodating and collaborating were negatively related with thinking, while competing was positively related to thinking. A significant positive correlation for males was found between introversion and avoiding. Negative correlations for males were found for sensing and compromising, and thinking and accommodating. The results suggest that basic psychological predispositions may influence the choice of conflict management styles. Moreover, the results provide an indication of the usefulness and potential of the five-category representation of conflict handling modes and the Jungian personality dimensions in documenting and explaining psychological bases of interpersonal conflict. These results are in partial agreement with previous research.



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