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Date of Award


Document Type


Degree Name

Master of Arts (M.A.)




The research group was also anxious to take on this study because it was just following the first welfare worker’s strike in California. This had occurred at the agency in question and provided a situation in which the team would receive maximum cooperation. It was expected that the agency would be more likely to implement the team’s suggestions.

As the study progressed the questions which became of most interest were those which related to the issues of whether or not the organization could function well, where the sources of power and goal-setting lay, and what could be done. After a review of the literature in related fields, it was decided that Amitai Etzioni’s work would be the most helpful to us in understanding organizations.

For the purpose of the present study there will be no discussion of the practical application of specific recommendations. This article will concern itself only with the theoretical issue which surrounded the original study.



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