Development, integration and assessment of oral communication skills in an entry-level and a nontraditional Doctor of Pharmacy program


Eric Boyce: 0000-0002-5447-9016

Document Type


Conference Title/Conference Publication

American Association of Colleges of Pharmacy


Toronto, Ontario, Canada

Conference Dates

July 8-11, 2001

Date of Presentation



Oral communication skills were the top priority for assessment during the 2000-01 academic year. The development, integration and assessment of those skills were examined in the college’s entry-level and nontraditional PharmD programs. The entry-level PharmD program is designed to develop students’ oral communication skills in an integrated manner with the development of professional abilities. One-on-one oral communication skills are developed and assessed during introductory pharmacy skills (P1), patient communication (counseling) (P2), introductory pharmacy practice experience (P2), and therapeutics laboratory (P3) courses. Small group communication skills are developed during drug literature evaluation (P2), ethics (P2), and case studies (P3) courses. Public speaking skills are developed and assessed through introductory communication (P1) and professional seminar (P3) courses. Development and assessment of the students’ oral communication skills culminates during advanced pharmacy practice experiences (P4). Students in the non-traditional program specifically develop and are assessed in public speaking during professional seminar and drug literature evaluation courses. One-on-one and small group interactions are developed and assessed during continuity of care and acute care clerkships. Oral communications skills are developed in both communications and discipline-specific courses in both curricula. Competency in oral communication skills is documented using a variety of methods, but standardization of student assessment methods and more objective documentation of student progression should be considered.

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