Using Behavioral Skills Training to Train Career Resource Center Staff to Use BST to Teach Job Interview Skills to College Students


Carolynn Kohn: 0000-0002-2156-4898

Document Type

Conference Presentation



Conference Title

Association for Behavior Analysis International


San Diego, CA

Conference Dates

May 24-28, 2018

Date of Presentation



Behavioral skills training (BST) has been shown to improve job interview skills of college students (Hollandsworth, Glazeski, & Dressel, 1978; Stocco, Thompson, Hart, & Soriano, 2017). Students can receive interview training through college Career Resource Centers (CRCs), but it is unclear if CRCs use BST. Subsequently, if BST is not used, it is unknown whether BST produces better outcomes than a typical CRC training or whether professionals in those settings would embrace the use of BST. To address these gaps in the literature, we taught CRC staff to use BST when teaching college students to answer interview questions; we measured the number of BST steps used in comparison to a baseline that consisted of typical CRC training. In addition, we measured the percent of appropriate answers provided by college students during simulated interviews conducted after typical CRC training and BST. We used a nonconcurrent multiple baseline across three staff-student dyads to evaluate the effects. Results thus far show that CRC staff use some, but not all, BST steps during typical training. So far, after receiving training on BST, staff increased the use of BST steps, and we have observed collateral improvement in student performance during simulated interviews. However, data collection is only complete for one of the three dyads. Following the completion of all dyads, we will collect staff and student data on the social validity of procedures and outcomes.

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