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Date of Award

2004

Document Type

Thesis

Degree Name

Master of Arts (M.A.)

Department

International Studies

First Advisor

Kent Warren

First Committee Member

Barbara Kappler Mikk

Second Committee Member

Bruce La Brack

Abstract

This research study explored how intercultural communication factors such as values and communication styles might affect the interaction between Tamil asylees and their U.S. social workers. For this qualitative study, I interviewed 11 Tamil asylees and conducted a focus group with 3 U.S. social workers at an agency serving the Tamil participants. Based on the findings of this research as well as the literature review, this thesis reveals culture-specific information about Tamil asylees and highlights the implications of the research to the fields of intercultural communication, refugee studies, and social work. Findings revealed the following: culture general assumptions overshadow the complexity of values and communication styles when examined in context, refugees are a unique immigrant population and therefore should be the focus of more intercultural research, competent social workers seem to possess culture-specific and general intercultural skills, and social workers can apply the methodology of this study to learn about the values and communication styles of new refugee clients.

Pages

260

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