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The importance of intercultural willingness-to-communicate in reducing ethnocentrism and behaviors associated with ethnocentrism

Author

Christine M. Collaco, University of the Pacific

Date of Award

2009

Document Type

Thesis - Pacific Access Restricted

Degree Name

Master of Arts (M.A.)

Department

Communication

First Advisor

Qingwen Dong

First Committee Member

Jon F. Schamber

Second Committee Member

Alan Ray

Abstract

This study investigated the relationship between emotional intelligence, social intelligence, and intercultural willingness-to-communicate with ethnocentrism and intended behaviors associated with ethnocentrism. Data collected from a group administered survey of 497 undergraduates at a small private university and junior college in the western United States was used to test two proposed communication models. The results indicated that both emotional and social intelligence were strongly associated with ethnocentrism and intended behavior associated with ethnocentrism. More significant, however, is the significance in intercultural willingness-to communicate relationship and predictability towards reducing ethnocentrism and intended behaviors associated with ethnocentrism.

Pages

97

Recommended Citation

Collaco, Christine M.. (2009). The importance of intercultural willingness-to-communicate in reducing ethnocentrism and behaviors associated with ethnocentrism. University of the Pacific, Thesis - Pacific Access Restricted. https://scholarlycommons.pacific.edu/uop_etds/730